These short Client Studies provide insights into our capabilities and services for our global clients across sectors. We hope there are issues here that might resonate with you.
Frazer worked with an international facilities management company to increase the employee engagement levels within the teams who worked in Europe and Asia. This not only increased employee engagement, but also significantly improved the commercial performance in each country.
The practical and measureable approach that he used ensured that the management tools led to behavioural and cultural change within each business. This complete top down approach ensured that every employee felt involved and recognised for their work. The impact of this was that each employee became more engagement with their business, and more engaged with their customers which led to robust improvements in each country including;
The divisions where the changes took place were able to demonstrate significant commercial improvement compared to similar divisions in the same business which did not make the changes.